Refund Policy

NO REFUNDS OR RETURNS

If there is a mistake in personalization or design on our behalf we will replace at no charge and you will receive a 20% discount off of next purchase. If there is a mistake made on behalf of the buyer, the item may be repurchased for half off and buyer must pay all shipping charges. Please email info@kennesaw-embroidery.com if you believe there is an error with your order.

Thank you for your understanding in this matter and Happy Shopping!